The Shadow Login option is available only to Admins of Premium Team accounts, and allows the Admin to access members’ accounts.
- To shadow login to a member account, first log into your account and enter the Admin View.
- Scroll down to the Team Members section.
- Locate the member account you wish to shadow login to and under the Actions column, to the far right of the member’s name, click the person icon.
- You will then be logged into that account. You will have the same access to their Library and videos that they have.
- To exit this user’s account, click on their initials in the top right corner and select Shadow Logout. You will then be taken back to your own user view.