Updating the Firmware

The new C Series Robot looks similar to the Gen2 Robot, but can do a whole lot more!
Which robot do you have? The article you see here applies only to the Swivl C Series Robot. Click here for the Swivl Gen 2 Robot article.


For the best experience and performance of the Swivl Robot, you will need to update its firmware from time to time.

You will be alerted that a new firmware update is available within the Swivl app from time to time. The installation of the update should typically only take a couple of minutes.

Follow these steps to update the firmware, or check that you are using the latest version:

  • Set up your C Series Swivl Robot.
  • If there is a firmware update, a notification should appear in the Swivl app, requesting that you initiate the update.
  • If no notification appears (or you declined to update), you can check for updates by tapping on Settings in the navigation bar within the Swivl app.
  • Scroll to the bottom of the Settings screen to the Version section. The Swivl firmware version will be displayed.
  • Tap Check for updates to initiate an install of any available updates. If this option does not appear, your firmware is up to date.

Updating the Marker Firmware

  • Pair the marker to the base and turn it on.
  • If there is an update, an alert will appear in the Swivl app. Tap to accept.
  • Dock the marker in the back of the C Series robot.
  • Once the update is complete, turn the marker back on.
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