Firewall Settings

In order to ensure that Swivl hardware and software products work correctly on your Wi-Fi network, the following domains and ports must be allowed to pass through your internet firewalls, content filters, or spam filters.


Mandatory

  • swivl.com: 80 and 443 ports
  • cloud.swivl.com: 80 and 443 ports (primary website for Swivl Cloud)
  • *.swivl.com: 80 and 443 ports
  • *.s3.amazonaws.com: 80 and 443 ports (Swivl hosting service on Amazon AWS)
  • *.s3-­ap­-southeast­-2.amazonaws.com: 80 and 443 ports
  • *.s3-­ap-­southeast­-1.amazonaws.com: 80 and 443 ports
  • *.s3­-ca­-central­-1.amazonaws.com: 80 and 443 ports
  • *.s3-­eu-­west-­2.amazonaws.com: 80 and 443 ports
  • *.googleapis.com: 80 and 443 ports (Service for supporting Google Login)
  • *.cloudfront.net: 80 and 443 ports (Video delivery, part of Amazon)
  • *.pubnub.com: 80 and 443 ports (Message passing between app and our cloud)
  • *.opentok.com: TCP 80, TCP 443, UDP 3478 (Service used for real time video) 
  • *.pool.ntp.org: UDP 123 (Service used for time synchronization)
  • ps.pndsn.com: 80 and 443 ports
  • pubsub.pubnub.com: 80 and 443 ports
  • pubsub.pubnub.net: 80 and 443 ports
  • pndsn.com: 80 and 443 ports

Recommended

  • *.segment.com: 80 and 443 ports (Analytics collection app and cloud usage)
  • api.segment.io: 80 and 443 ports (Analytics collection app and cloud usage)
  • *.rollbar.com: 80 and 443 ports (Reports internal app errors)
  • *.crashlytics.com: 80 and 443 ports (Reports crashes and data for us to debug our app)
  • *.hockeyapp.net: 80 and 443 ports (Reports crashes and data for us to debug our app)
  • *.google-analytics.com: 80 and 443 ports (Collection of cumulative analytics to improve software)

If you still have issues with the Swivl app or Swivl cloud usage, please contact us at support@swivl.com
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